How do I add or change a user for my nonprofit account?
You can add a new user sign in for your organization or remove an existing one in your nonprofit account area, just follow these steps:
- Sign in to your nonprofit account (forgot sign in details?)
- On the left side, under Account Management click add, modify, or delete users
On the next screen you have the option to add or change your users. Follow the steps on the screen to make these changes.
Please note – there are two types of users – Standard or Admin.
Standard users have access to:
- View reports
- Change their password
Admin users have access to:
- Add, modify and delete users
- Change thank-you and matching-gift message text
- View reports
- Change their password


