Why can’t I upload my photo?
Is your image a jpeg or gif file? These are the only file types that work!
Is your image too large? Re-size your image so that it is no larger than 250 x 250 pixels.
Then, follow these steps to upload your photo.
Still not working? Email us and attach the image you’re trying to upload. We’ll take a look at it and re-size it if necessary.
And if you’re trying to upload your Flickr photos, follow these steps.
Related questions
- How do I edit my photo?
- How can I change the banner on my nonprofit page?
- How can I add more photos to my fundraising page?
- These Flickr photos aren’t my photos – how do I add my Flickr photos?
- Why are my Flickr photos not displaying?
- How do I add images for my fundraisers to use on their page?
- How do I tell people about my fundraising page?


