Why did a donation disappear from my page?
The reason a donation disappeared from your fundraising page is because the donation couldn’t be processed.
We’ve sent a message to the donor who, most likely, made a mistake typing in the card number or expiration date, and will try again soon.
No worries, we’ll have this straightened out soon – if you have any questions in the meantime, just contact us
Related questions
- Why did my donation disappear from the fundraising page?
- How do I get a receipt for my donation?
- How does my donor get a receipt?
- What’s this charge on my credit card statement?
- How do I edit my donation display name or comment?
- Is my donation tax deductible?
- How can a supporter make a donation with a personal check?
